Joe Galea, then North Queensland QWRAP Chair and Charters Towers Regional Council representative, emphasised the importance of these gatherings.

“In small communities, our operators can become isolated. Through QWRAP’s support, we’ve united operational staff from all five participating councils to strengthen collaboration and boost morale,” Galea remarked.

The day’s agenda included “top up” training sessions led by the Trility team, hands-on inspections of Townsville’s water treatment facilities, and peer-led workshops designed to promote cross-regional learning.

A significant topic of discussion focused on cyclone season preparedness, exploring strategies for regional cooperation and mutual support during natural disasters.

This workshop also helped operators to enhance their existing competencies, particularly those who have obtained or are pursuing a Certificate III qualification in the water industry.